PRIVACY POLICY  

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Kronicle Research Private Limited (collectively “KRPL, we, our, us”) collect, use, share or otherwise process your personal information through KRPL website https://www.kronicle.in/ (“Website”) , or any services including Word-Add or any other software services in provided to you on, from, or through KRPL (“Services”). The terms ‘you’ or ‘your’ in the Privacy Policy refer to you as the user (registered or unregistered) of the Website, or Services.

By providing your information or availing out Services, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable to the Services, and agree to be governed by the laws of India including but not limited to Information Technology Act 2000 and rules (“Applicable Data Privacy Laws”).

1.               Collection of personal information

We don’t ask you for personal information unless we truly need it. When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide Services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. If you choose to buy any Service on the Website, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (name, email address, phone number, nationality, birth date, age, profession, job title, gender, place of residential address, credit card / debit card / other payment instrument details) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2.               Use of Information

We collect, use, process, combine, retain and store your personal information that we collect or receive for the following purposes:

·       to provide you with our Service;

·       to operate, monitor, analyze, promote, and improve our Service, and to provide you with the features and functionality of the Service;

·       to communicate with you and respond to your requests, such as to respond to your questions, contact you about any changes to the service, and communicate on account-related matters;

·       for marketing and advertising purposes, such as to market to you or offer you the information and updates on our service we think that you may be interested in;

·       for analytics and research purposes;

·       to enforce this policy, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests as well as the interests and rights of third parties;

·       to comply with contractual and legal obligations and requirements;

·       to fulfill any other purpose for which you provide personal information and

·       for any other lawful purpose or other purpose that you provide us with your consent.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth below.

We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

3.               Disclosure of Information

We may share your personal information with our third party service providers to perform tasks on our behalf and to assist us in offering, providing, delivering, analyzing, administering, improving, and personalizing our Services. For example, service providers who assist us in performing, delivering, or enhancing certain products and services related to our delivery and operation of our Services, who provide technical and/or customer support on our behalf, who provide application or software development and quality assurance, who provide tracking and reporting functions, research on user demographics, interests, and behavior, and other products or services. These third party service providers may also collect personal information about or from you in performing their services and/or functions on our Services. We may also pass certain requests from you or your organization to these third party service providers.

We may transfer your personal information to a third party entity that acquires or is merged with us as part of a merger, acquisition, sale, or other change of control.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement agencies, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or to detect, prevent, or address fraud or security issues or personal safety of our users or the general public.

4.               Links to Other Sites

Our Website may provide links to other websites or application that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.

5.               Security Precautions

The security of your personal information is important to us. Taking into account the nature, scope, context, and purposes of processing personal information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of personal information.

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable measures designed to protect personal information, we cannot guarantee its absolute security.

Our security procedures also means that we may request proof of identity before we disclose personal information to you or before we process your other requests.

6.               Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us, then please write to contact information provided below and we will do that for you.

7.               Advertisements

We may use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about Services of interest to you.

8.               Data Retention

We retain your personal information in accordance with Applicable Data Privacy Laws, for a period no longer than is required for the purpose for which it was collected or as required under any Applicable Data Privacy Laws. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable KRPL to exercise its legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

9.               Your Rights

We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, delete and update your personal information directly by writing us at the contact information provided below to assist you with these requests.

You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, such withdrawal may hamper or restrict provision our Services to you for which we consider that information to be necessary.

10.           Children Information

Use of our Services or Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

11.           Your Consent

By using our Website or Services you will be deemed to have read, understood, agreed and bound by this Privacy Policy. You hereby consent to our collection, use and sharing, disclosure of your personal information. We reserve the right to change, modify, add or delete portions of the terms of Privacy Policy, at our sole discretion, at any time. If you do not agree with this Privacy Policy at any time, do not use any of the Services or our Website or give us any of your personal information. 

12.           Change to Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy at any time, with or without advance notice to reflect changes to our information practices. In the event there are significant changes in the way KRPL treats your personal information or in the Privacy Policy itself, we will display a notice on our Website or send you an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. If you object to any of the changes to our terms, and you no longer wish to use the Services, you may write us at the contact information given below to deactivate your account. If you continue using our Services or accesses the Website after a notice of changes has been sent to you or published on the Website, you hereby provides your consent to the changed terms.

13.           Grievance Officer

If you have questions about this Privacy Policy or KRPL’s personal information collection, use and disclosure practices, you may contact, the Grievance Officer appointed by KRPL in accordance with the Applicable Data Privacy Laws. The contact details of the Grievance Officer are provided below:

Address: D-77, 2nd Floor, Defence Colony, New Delhi – 110024, India

Email address: care@kronicle.in

We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information.